State Farm® Insurance Agent Jeff Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Deal
February 20, 2026
5
out of
5
rating by David Deal
"I had a couple of updates to one of my policies and Lauren handled it promptly and easily."
We responded:
"Hello David.....Thank you for the 5 Star Review. It's always great to hear our customers satisfaction. I'm glad Lauren was able to help you. You are always appreciated!
Sincerely,
Jeff Johnson "
Margaret Phillips
February 6, 2026
5
out of
5
rating by Margaret Phillips
"I was working with Michael Johnson and she was fantastic. She answered all of my questions and I had plenty of those. Michael responded quickly to all my concerns. I probably would have chosen State Farm as my insurance company because of their exceptional rates. But Michael Johnson's attitude and professionalism combined with easy conversation and empathy made my decision easy."
We responded:
"Hello Margaret.....Most of all, thank you for the kind words regarding Michael. She is special!!! I also appreciate the 5 Stars. You choosing us to protect your most valuable possessions means a ton. We are here if and when you need us!
Sincerely,
Jeff Johnson"
Deanne Baxter
January 23, 2026
5
out of
5
rating by Deanne Baxter
"I had some changes that needed to be made to my policy and Lauren did a great job of communication with me and ensuring that the changes were applied in a timely manner."
We responded:
"Hello Deanne....Thank you for the 5 Stars! We are both glad Lauren is on our team! Your words are so kind. You are greatly appreciated.
Sincerely,
Jeff Johnson "
Ash
January 23, 2026
5
out of
5
rating by Ash
"I had an unexpected issue with my payment recently and I cannot say enough wonderful things about my experience with Lauren. She jumped into action right away and was quick, thorough, and reassuring throughout the entire process. She really helped make a very stressful situation manageable for me as a customer."
We responded:
"Hello Ash....Thank you so much for the 5 Stars. We are thankful for your patience in the "unexpected issue". Lauren has a knack for making "lemonade out of lemons". Our office is thankful for you and your kind words! Stay safe and warm!
Sincerely,
Jeff Johnson "
Kelly Fairbanks
January 23, 2026
5
out of
5
rating by Kelly Fairbanks
"Lauren was a great and professional resource at Jeff's office. We have been with State Farm for over a decade and always have good things to say. Thanks team!"
We responded:
"Hello Kelly….Thank you so much for the 5 Star review! I can’t believe it’s been over 10 years now. Send my best to Russ! I’m so glad you got to talk with Lauren. Your words are so kind! It’s our honor to have you as policyholders! Sincerely, Jeff Johnson "
Mary McDonald
January 15, 2026
5
out of
5
rating by Mary McDonald
"Michael could not have been more helpful as I was relocating to Chattanooga! She made this part of the process so easy and her kind words and attentiveness was most appreciated. My transfer of insurance was seamless!"
We responded:
"Hello Mary.....Thanks for the 5 Stars! While those are important, your words toward Michael are so kind. Helping others is what it is all about. Always know we are just an arm's length away when you need us.
Sincerely,
Jeff Johnson"
Allan Asaba
January 10, 2026
5
out of
5
rating by Allan Asaba
"Great customer service and very helpful staff. Definitely recommend it"
We responded:
"Hello Allan.....Thank you for the 5 Stars! I also thank you for being such a loyal State Farm customer. Your kind words are appreciated. Yes, my staff is awesome. I am nothing without them!
Sincerely,
Jeff Johnson "
Jud Alexander
January 7, 2026
5
out of
5
rating by Jud Alexander
"Great people to work with!!!! Lauren is awesome to work with"
We responded:
"Thanks Jud! How you feel about us means so much!Sincerely, Jeff Johnson"
Eric
December 30, 2025
5
out of
5
rating by Eric
"Lauren did an awesome job. She was very informative and patient."
We responded:
"Hello Eric....Thanks for the 5 Stars! Sometimes life hits you in the face and a person like Lauren is needed. I agree, she is awesome.....We're here when you need us. Have a Happy New Year!
Sincerely,
Jeff Johnson"
Derick Raymer
December 30, 2025
5
out of
5
rating by Derick Raymer
"Always an easy and awesome experience when adding a new vehicle to our policy! Staff is fantastic and always available and gets back to us very promptly and fast."
We responded:
"Hello Derick....Thanks so much for the 5 Stars! We love it when you choose us to help you through the crazy world of insurance!
Happy New Year,
Jeff Johnson
"
Tim Hopkins
December 29, 2025
5
out of
5
rating by Tim Hopkins
"Always been very helpful"
We responded:
"Hello Tim....Thanks for the 5 Star Review. You are so appreciated and such a long-term customer. It's our privilege to protect your most valuable possessions.
Happy New Year,
Jeff Johnson
"
Jill Pool
December 29, 2025
5
out of
5
rating by Jill Pool
"Always helpful and friendly!"
We responded:
"Hello Jill....Your 5 Star Review is greatly appreciated! We also appreciate your longevity with State Farm. In all kinds of weather, we will all stick together.
Happy New Year,
Jeff Johnson"
Marie Rockoff
December 16, 2025
5
out of
5
rating by Marie Rockoff
"It is always a pleasure to deal with Michael at State Farm. She is pleasant and extremely efficient. Whatever I need, she takes care of promptly. Thanks Michael!"
We responded:
"Hello Marie....We appreciate your 5 Stars greatly. I also appreciate your kind words directed towards Michael! Taking care of your insurance needs is what it is all about! We are just an arm's length away!
Sincerely,
Jeff Johnson"
Eric Cumberland
December 15, 2025
5
out of
5
rating by Eric Cumberland
"Lauren was extremely helpful with the changes that I needed to make. I have been very impressed with the entire Jeff Johnson team and their customer service. Top notch team!"
We responded:
"Hello Eric.....Thank you so much for your 5 Stars! Your comments about Lauren and our office bring a smile to my face. Thanks for being our customer and allowing us to protect your most valuable possessions.
Sincerely,
Jeff Johnson"
Mark Ahlden
December 9, 2025
5
out of
5
rating by Mark Ahlden
"When I asked Lauren to assist with a minor issue, she enthusiastically and very quickly resolved the issue. I appreciated her assistance today."
We responded:
"Hello Mark....Thank you for the 5 Stars! I'm glad Lauren was able to assist you in an outstanding manner. Even those minor issues can be such a pain. I'm glad this one is just a memory. It's our privilege to be here when you need us. Protecting your most valuable possessions is what it is all about. Thanks for your business!
Sincerely,
Jeff Johnson "
Amy Hazelwood
December 8, 2025
5
out of
5
rating by Amy Hazelwood
"Michael helped me efficiently and promptly. She is very accessible."
We responded:
"Hello Amy.....Thanks so much for the 5 Stars! Protecting you is what it is all about. Trusting us with your autos and home makes me smile almost as much as your comments about Michael! You are greatly appreciated!
Sincerely,
Jeff Johnson"
Melissa Lenjani
December 3, 2025
5
out of
5
rating by Melissa Lenjani
"I had an amazing experience working with Michael! She is fast, friendly, and incredibly knowledgeable. Every question I’ve ever had was answered clearly answered, and she has made every process smooth and stress-free. It’s rare to find someone who is both efficient and genuinely helpful—highly recommend!"
We responded:
"Hello Melissa…Thank you for the 5 Stars! It pleases me so your comments about Michael! Yes, she is awesome! We will continue to be here when you need us again. Always our pleasure to serve. Sincerely, Jeff Johnson "
Jenna Owenby
November 26, 2025
5
out of
5
rating by Jenna Owenby
"Michael is extremely kind and helpful! Really appreciate the great customer service!"
We responded:
"Hello Jenna.....Thanks so much for the 5 Stars! It pleases me that we could provide great customer service to you. Michael does an awesome job each and every day! Thanks for letting us know of your satisfaction. May you have a Happy Thanksgiving weekend!
Sincerely,
Jeff Johnson"
Cathy Parker
November 26, 2025
5
out of
5
rating by Cathy Parker
"Michael was a wonderful, courteous, knowledgeable young lady. Highly recommend. I certainly appreciate her helping me"
We responded:
"Hello Cathy......So great to see your name and of course, thank you for the 5 Stars! Yes, Michael is all those listed above! It's so great to be a part of protecting your vehicle in our Agency!
Sincerely,
Jeff Johnson"
NATHAN
November 19, 2025
5
out of
5
rating by NATHAN
"5 Stars for sure. Michael was very effiecent and informative about the coverages needed for our vehicles very impressed with th whole team at Jeff Johnsons State Farm Insurance office"
We responded:
"Hello Nathan....Thank you for the 5 Stars. I agree, Michael is awesome! Your praise is humbling. You are appreciated and we count it an honor to serve you!
Sincerely,
Jeff Johnson"
robert fisher
November 19, 2025
5
out of
5
rating by robert fisher
"Had insurance with them over 30 years. Always have gotten great service."
We responded:
"Hello Robert....Your 5 Stars are greatly appreciated! What is better is having you as a policyholder for so long! Thanks for "sticking with us" all these years! Happy Thanksgiving!
Sincerely,
Jeff Johnson "
Michael Snell
November 17, 2025
5
out of
5
rating by Michael Snell
"Betty is very helpful and friendly. I had a few questions related to my auto policy and she answered those quickly. I appreciated her help."
We responded:
"Hello Mike.....Thank you for the 5 Stars! So glad Betty could help you! We gratefully appreciate you long term customers! It is our privilege to protect your autos, home and life......
Sincerely,
Jeff Johnson "
Cole Johnson
October 27, 2025
5
out of
5
rating by Cole Johnson
"I’ve had Michael working on some personal policies for me and some of my non insured assets and she’s been nothing but helpful and has reminded me of other things I need to have insured as well! She’s been great!"
We responded:
"Hello Cole.....Thanks for the 5 Stars! I agree, Michael is great! The only thing better is you being our customer. You are greatly appreciated!
Sincerely,
Jeff Johnson "
Heather Clark
October 20, 2025
5
out of
5
rating by Heather Clark
"Lauren helped my with our account and she was beyond helpful and a delight to work with. Jeff Johnson is full of integrity and kindness and has created that culture in his office. I highly recommend his State Farm agency!"
We responded:
"Hello Heather.....Thank you for your kind words and of course your 5 Stars! It is our privilege to protect a couple of your valuable possessions; your auto and home. Please know we are always here to help.
Sincerely,
Jeff Johnson "
Valentin Protsenko
September 19, 2025
5
out of
5
rating by Valentin Protsenko
"Michael and his team are great to work with. Very responsive and everything went smoothly. Would highly recommend their team to anyone looking to buy insurance."
We responded:
"Happy New Year Valentin.....Thanks so much for the 5 Star Review. It is an honor to protect your automobiles. You are greatly appreciated!
Sincerely,
Jeff Johnson"