State Farm® Insurance Agent Jeff Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S J Parrish
April 15, 2026
5
out of
5
rating by S J Parrish
"Michael Johnson and her staff at State Farm Tn provided timely, professional and excellent customer service. I highly recommend her office to my friends and family."
We responded:
"Hello SJ, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future. Michael is ready for your call! Sincerely, Jeff Johnson"
Deborah Guinn
April 13, 2026
5
out of
5
rating by Deborah Guinn
"Lauren Smith was very helpful and knowledgeable I would recommend her to any of my friends"
We responded:
"Deborah, it is a pleasure to hear what a wonderful experience you have had with my Team; especially Lauren! She is special! Keep the Jeff Johnson State Farm office in mind for all your insurance needs. Sincerely, Jeff Johnson"
Michael Crisp
April 13, 2026
5
out of
5
rating by Michael Crisp
"Jeff Johnson and his team have provided phenomenal support and service to my family as State Farm customers. Notably- John, Lauren and Kathy have always been great to work with over the years. If you are in Ooltewah or the greater Chattanooga area, I’d highly recommend reaching out to Jeff and his team to hear how they can support your insurance needs."
We responded:
"Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Johnson’s Team—we are always here to help! Sincerely, Jeff Johnson"
Paula Sciortino
April 11, 2026
5
out of
5
rating by Paula Sciortino
"This is an excellent office to work with. We had a recent issue with one of our vehicles and Lauren was so helpful and expedient in providing us with the documents we needed. I have been a State Farm customer for over 40 years; 3 years with this office."
We responded:
"Hello Paula.....Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. So grateful you have chosen us! Sincerely, Jeff Johnson"
Cheri Denton
April 8, 2026
5
out of
5
rating by Cheri Denton
"Been with this company and agent for almost 40 years. Never have a had an issue. Everyone is always willing to go out of there way to help with anything that comes up."
We responded:
"Hello Cheri.....Always a pleasure to hear from you. Thanks so much for the 5 Stars and kind words! We are here, just an arm's length away. It's an honor to serve you and protect your autos and home! Sincerely, Jeff Johnson "
Michael Galle
April 2, 2026
5
out of
5
rating by Michael Galle
"All I had was rental insurance since my apartment was my "2nd" residence. But that was handled in a friendly and professional manner."
We responded:
"Hello Michael….Thank you for the 5 Stars. I’m pleased to hear of your success! That’s a win for both of us. Sincerely, Jeff Johnson "
Stacy Boydston
April 1, 2026
5
out of
5
rating by Stacy Boydston
"Excellent service. Been with Jeff Johnson’s State Farm office for years and the service is impeccable. Professional and courteous."
We responded:
"Hello Stacy.....Thanks so much for the 5 Stars! Many fond memories of the family. Send my best to Janice! Your kind words are much appreciated. It is our honor to insure your auto and renters. Happy Easter! Sincerely, Jeff Johnson "
Mark Ahlden
March 31, 2026
5
out of
5
rating by Mark Ahlden
"Recently updated car insurance policy with a new car. One simple call to Lauren and update was handled efficiently and pleasantly. And has a very warm personality and always handles requests efficiently."
We responded:
"Hello Mark.....Thanks so much for the 5 Stars! I love hearing efficiently and pleasantly; that's Lauren! We all appreciate you too. This Agency keeps moving forward because of folks like you, insuring Cars, homes, umbrellas and more. Have an awesome Easter. Sincerely, Jeff Johnson"
Rebekah Gross
March 25, 2026
5
out of
5
rating by Rebekah Gross
"Carla has been phenomenal to work with! Quick quotes & helped make sure I got the best deal possible for my two vehicles."
We responded:
"Hello Rebekah......Thanks so much for the 5 Stars. I love hearing the word phenomenal, quick and best deal all in the same post! I think Carla is a gem too! Rebekah you are greatly appreciated! Sincerely, Jeff Johnson"
Paula Gregory
March 25, 2026
5
out of
5
rating by Paula Gregory
"I worked with Lauren Smith and she did an excellent job for me in writing my Auto Insurance and my Life Insurance. She is very professional, knowledgeable and considerate of your needs. She made sure that she explained the coverage to me that she was quoting for the Auto and Life Insurance which is very important because most people don't understand what they are purchasing. It is great to have an Agent/Customer Service Representative that explains coverage and how they work in various situations. I am so glad to work with her."
We responded:
"Hello Paula.....Thank you for the 5 Stars! I love hearing those kind words about Lauren. Helping people is what it is all about. So glad our office can be your first and best choice when it comes to Auto and Life Insurance. Sincerely, Jeff Johnson"
John DeSantis
March 25, 2026
5
out of
5
rating by John DeSantis
"Lauren was able to fix my computer issue before I could even get ISC on the line. Nice to have a tech person in our own office!. Thanks Lauren!"
We responded:
"Hello John....Thanks for the 5 Stars! What could top our own personal technician? Nothing! You are appreciated! Sincerely, Jeff Johnson "
Derick Raymer
March 24, 2026
5
out of
5
rating by Derick Raymer
"Lauren Smith is the "Bomb", always knows her stuff and her communication is top notch! Really like working with State Farm, especially when they have staff like Lauren!"
We responded:
"Hello Derick.....Thanks so much for the 5 Stars! I agree, Lauren is the "Bomb"! So glad you are ours. It's our honor to protect your autos, home and most valuable possessions! Let's have a "Bomb" party! Sincerely, Jeff Johnson "
Michael Curtis
March 4, 2026
5
out of
5
rating by Michael Curtis
"Rock star"
We responded:
"Hello Michael.....Thanks so much for the 5 Stars. It is customers like you that keep State Farm strong. Your partnership is greatly appreciated! Sincerely, Jeff Johnson"
Amy Newby
February 24, 2026
5
out of
5
rating by Amy Newby
"I love my insurance agents! No matter who I speak with, everything is so easy to take care of either on phone or by email. So fast and convenient. I have switched everything to State Farm."
We responded:
"Hello Amy......Thanks so much for the 5 Stars! I love reading your comments. It brings a smile to my face. Meeting your insurance needs, protecting you, is what it is all about! I will certainly pass this along to my team. Thanks for choosing us! Sincerely, Jeff Johnson "
David Deal
February 20, 2026
5
out of
5
rating by David Deal
"I had a couple of updates to one of my policies and Lauren handled it promptly and easily."
We responded:
"Hello David.....Thank you for the 5 Star Review. It's always great to hear our customers satisfaction. I'm glad Lauren was able to help you. You are always appreciated! Sincerely, Jeff Johnson "
Margaret Phillips
February 6, 2026
5
out of
5
rating by Margaret Phillips
"I was working with Michael Johnson and she was fantastic. She answered all of my questions and I had plenty of those. Michael responded quickly to all my concerns. I probably would have chosen State Farm as my insurance company because of their exceptional rates. But Michael Johnson's attitude and professionalism combined with easy conversation and empathy made my decision easy."
We responded:
"Hello Margaret.....Most of all, thank you for the kind words regarding Michael. She is special!!! I also appreciate the 5 Stars. You choosing us to protect your most valuable possessions means a ton. We are here if and when you need us! Sincerely, Jeff Johnson"
Deanne Baxter
January 23, 2026
5
out of
5
rating by Deanne Baxter
"I had some changes that needed to be made to my policy and Lauren did a great job of communication with me and ensuring that the changes were applied in a timely manner."
We responded:
"Hello Deanne....Thank you for the 5 Stars! We are both glad Lauren is on our team! Your words are so kind. You are greatly appreciated. Sincerely, Jeff Johnson "
Ash
January 23, 2026
5
out of
5
rating by Ash
"I had an unexpected issue with my payment recently and I cannot say enough wonderful things about my experience with Lauren. She jumped into action right away and was quick, thorough, and reassuring throughout the entire process. She really helped make a very stressful situation manageable for me as a customer."
We responded:
"Hello Ash....Thank you so much for the 5 Stars. We are thankful for your patience in the "unexpected issue". Lauren has a knack for making "lemonade out of lemons". Our office is thankful for you and your kind words! Stay safe and warm! Sincerely, Jeff Johnson "
Kelly Fairbanks
January 23, 2026
5
out of
5
rating by Kelly Fairbanks
"Lauren was a great and professional resource at Jeff's office. We have been with State Farm for over a decade and always have good things to say. Thanks team!"
We responded:
"Hello Kelly….Thank you so much for the 5 Star review! I can’t believe it’s been over 10 years now. Send my best to Russ! I’m so glad you got to talk with Lauren. Your words are so kind! It’s our honor to have you as policyholders! Sincerely, Jeff Johnson "
Mary McDonald
January 15, 2026
5
out of
5
rating by Mary McDonald
"Michael could not have been more helpful as I was relocating to Chattanooga! She made this part of the process so easy and her kind words and attentiveness was most appreciated. My transfer of insurance was seamless!"
We responded:
"Hello Mary.....Thanks for the 5 Stars! While those are important, your words toward Michael are so kind. Helping others is what it is all about. Always know we are just an arm's length away when you need us. Sincerely, Jeff Johnson"
Allan Asaba
January 10, 2026
5
out of
5
rating by Allan Asaba
"Great customer service and very helpful staff. Definitely recommend it"
We responded:
"Hello Allan.....Thank you for the 5 Stars! I also thank you for being such a loyal State Farm customer. Your kind words are appreciated. Yes, my staff is awesome. I am nothing without them! Sincerely, Jeff Johnson "
Jud Alexander
January 7, 2026
5
out of
5
rating by Jud Alexander
"Great people to work with!!!! Lauren is awesome to work with"
We responded:
"Thanks Jud! How you feel about us means so much!Sincerely, Jeff Johnson"
Eric
December 30, 2025
5
out of
5
rating by Eric
"Lauren did an awesome job. She was very informative and patient."
We responded:
"Hello Eric....Thanks for the 5 Stars! Sometimes life hits you in the face and a person like Lauren is needed. I agree, she is awesome.....We're here when you need us. Have a Happy New Year! Sincerely, Jeff Johnson"
Derick Raymer
December 30, 2025
5
out of
5
rating by Derick Raymer
"Always an easy and awesome experience when adding a new vehicle to our policy! Staff is fantastic and always available and gets back to us very promptly and fast."
We responded:
"Hello Derick....Thanks so much for the 5 Stars! We love it when you choose us to help you through the crazy world of insurance! Happy New Year, Jeff Johnson "
Tim Hopkins
December 29, 2025
5
out of
5
rating by Tim Hopkins
"Always been very helpful"
We responded:
"Hello Tim....Thanks for the 5 Star Review. You are so appreciated and such a long-term customer. It's our privilege to protect your most valuable possessions. Happy New Year, Jeff Johnson "