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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eric Johnson

Eric Johnson

June 23, 2025

5  out of  5
rating by Eric Johnson
"Jeff Johnson and his team are the absolute best people. I’ve been a customer for over 10 years and you just don’t get this kind of service from an agent. May share a last name but we aren’t related."
We responded:
"Hello Eric.....Thank you for the kind words and the 5 Stars! It means a "bunch"! Protecting you is what it is all about. Being a Johnson doesn't hurt either. You are greatly appreciated! Sincerely, Jeff Johnson"
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Deborah Yancey

June 20, 2025

5  out of  5
rating by Deborah Yancey
"Jeff is the BEST Agent and his Team Betty, Carla, & Michael are Awesome 🥰 they are always professional, knowledgeable and courteous. I love this office & ALWAYS will❣️They will take care of your insurance needs for your home, auto, and life insurance plus you know your with a company you can trust to be there! Like a good neighbor 🏡 Kathy M"
We responded:
"Hello Deborah & Kathy......Your 5 Stars got my attention, but your kind words went straight to the heart. It's our honor to be of service in protecting your insurance needs! You know we are here for you! Sincerely, Jeff Johnson "
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Margaret Phillips

June 17, 2025

5  out of  5
rating by Margaret Phillips
"I was working with Michael Johnson and she was fantastic. She answered all of my questions and I had plenty of those. Michael responded quickly to all my concerns. I probably would have chosen State Farm as my insurance company because of their exceptional rates. But Michael Johnson's attitude and professionalism combined with easy conversation and empathy made my decision easy."
We responded:
"Hello Margaret.....Most of all, thank you for the kind words regarding Michael. She is special!!! I also appreciate the 5 Stars. You choosing us to protect your most valuable possessions means a ton. We are here if and when you need us! Sincerely, Jeff Johnson"
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ric stone

May 29, 2025

5  out of  5
rating by ric stone
"Betty took my payment over the phone just like every month. Very pleasant voice, very efficient with the service."
We responded:
"Hello Ric....Thanks so much for the 5 Stars. Betty is the best! You know we are here when you need us. It's an honor to insure your vehicles! Sincerely, Jeff Johnson"
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Meli Mart

May 21, 2025

5  out of  5
rating by Meli Mart
"I LOVE my State Farm Agency ! Michael is always a pleasure to work with and makes insurance easy ! Thank you for being the best part of State Farm !"
We responded:
"Hello Meli….Thank you for the 5 Stars! It is a pleasure to protect you from the risks of every day life! Michael is awesome I agree! Be safe! Sincerely, Jeff Johnson "
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Katelyn Hayward

May 21, 2025

5  out of  5
rating by Katelyn Hayward
"Carla hayward was amazing at helping me get renters insurance she was so lovely to speak to, didn’t feel like I was talking to a robot nor felt like I was just something to get done! Great job Carla thank you again!"
We responded:
"Hello Katelyn….Your 5 Stars are greatly appreciated! No robots here, only Good Neighbors like Carla! Your business is highly valued…..Sincerely, Jeff Johnson "
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zackery barfield

May 21, 2025

5  out of  5
rating by zackery barfield
"Betty took great care of me and helped me with my claim issues."
We responded:
"Hello Zackery….Thanks for the 5 Stars. Even more, I’m glad Betty could give you that Good Neighbor service you deserve. Be safe! Sincerely, Jeff Johnson "
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Charles Sutton

May 9, 2025

5  out of  5
rating by Charles Sutton
"I Love my State Farm Insurance that has helped me through difficult times with my cars and motorcycles. Carla Hayward in particular has answered many of my questions and given me successful guidance in resolving what I needed to do in completing a claim. Thank you!!! 😉"
We responded:
"Hello Charles.....My team and I thank you for the 5 Stars! Yes, Carla is a jewel. Your partnership in the insurance world is greatly appreciated! Have a good weekend! Sincerely, Jeff Johnson"
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Aj Jimenez

May 7, 2025

5  out of  5
rating by Aj Jimenez
"The staff there are always ready to help."
We responded:
"Hello AJ....Thanks so much for the 5 Stars! It is our honor to protect you with auto insurance. Yes, thank goodness for my Staff. They are the best! Sincerely, Jeff Johnson"
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Tammy Crumley

April 29, 2025

5  out of  5
rating by Tammy Crumley
"I love my State Farm. BETTY is always helpful and we always have fun even when I am paying my bill. I have been with state farm for over 45 years The only insurance company i have ever had in my life. They really are like a good neighbor!"
We responded:
"Hello Tammy......Betty is awesome isn't she! Thanks for being our partner when it comes to this "Insurance World". The 5 Stars mean so much. Your confidence in us to protect you is what it is all about! Sincerely, Jeff J."
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Betty ODell

April 23, 2025

5  out of  5
rating by Betty ODell
"The Best of the Best"
We responded:
"Hello Betty.....Thanks for the 5 Stars! It's always good to be held in such high regard.....You are greatly appreciated! Sincerely, Jeff Johnson "
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WILLIAM NEWBERRY

April 23, 2025

5  out of  5
rating by WILLIAM NEWBERRY
"Michael was wonderful to deal with and help us!"
We responded:
"Hello Bill.....Thank you so much for the 5 Star Review! I thank you even more for being such a long time customer. Protecting you is still what we do best. Let us know when you need us. Tell Judy hello! Sincerely, Jeff Johnson "
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c Hayward

January 25, 2025

5  out of  5
rating by c Hayward
"Excellent staff caring and knowledgeable."
We responded:
"Hello C......Thank you for your 5 Stars! My team is my backbone. I agree with you, they are Awesome! We are ready to help you when you need us whether it is for auto, fire or life. Sincerely, Jeff Johnson"
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Jose Camarena

January 20, 2025

5  out of  5
rating by Jose Camarena
"Excellent customer service, the girls always happy to help"
We responded:
"Hello Jose.....Thank you for your 5 Stars! We appreciate your business greatly! Protecting your vehicles is what we are all about! Sincerely, Jeff Johnson"
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Winette Daniel

January 8, 2025

5  out of  5
rating by Winette Daniel
"I had an amazing experience with this company. The customer service from Michael Johnson was outstanding. I reached out to acquire HOI for a closing, the quote was fantastic and my issue was resolved quickly. Michael also followed up to ensure the closing went well. She was extremely attentive and extremely helpful. Great job!"
We responded:
"Hello Winette.....Thank you for the 5 Stars. Yes, Michael is outstanding! Welcome to our family! We count it an honor to serve you and protect your most valuable possessions. Sincerely, Jeff Johnson"
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Tommy Davidson

January 3, 2025

5  out of  5
rating by Tommy Davidson
"Since moving to Jeff, the experience has been great. Customer service is great and by that i mean, they stay in touch, explain any questions and are very responsive. Just this week, I had a billing issue and Betty odell researched and explained for me."
We responded:
"Of course you are the perfect customer.......and greatly appreciated! Sincerely Jeff Johnson"
Profile photo of Valentin Protsenko

Valentin Protsenko

December 29, 2024

5  out of  5
rating by Valentin Protsenko
"Michael and his team are great to work with. Very responsive and everything went smoothly. Would highly recommend their team to anyone looking to buy insurance."
We responded:
"Happy New Year Valentin.....Thanks so much for the 5 Star Review. It is an honor to protect your automobiles. You are greatly appreciated! Sincerely, Jeff Johnson"
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Peggy Thomas

November 21, 2024

5  out of  5
rating by Peggy Thomas
"Great insurance when you need it Jeff’s group are delightlful and experience"
We responded:
"Hello Peggy.....Thanks so much for your 5 Stars. You are another reason to feel blessed during this Thanksgiving season. I count it honor to be your Agent and protect your auto and home. Happy Thanksgiving, Jeff Johnson "
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Matthew Jones

September 11, 2024

5  out of  5
rating by Matthew Jones
"Fast and efficient service !!!"
We responded:
"Hello Matthew.....Your 5 Star Review is greatly appreciated! It is our privilege to have you as a customer and protect your auto. We're looking forward to having you as a long term customer! Sincerely, Jeff Johnson"
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Glenn Sellers

August 8, 2024

5  out of  5
rating by Glenn Sellers
"We have used Jeff Johnson since moving from Florida a couple of years ago and they have always been great to work with. Carla recently helped us sort out the insurance for our new home and went above and beyond in doing so. I would definitely recommend them for your insurance needs."
We responded:
"Hello Glenn.....Thank you so much for the 5 Stars! Hope you are enjoying TN! Thanks for mentioning Carla. She is a gem! Your business is greatly appreciated! Sincerely, Jeff Johnson "
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Teresa Case

August 1, 2024

5  out of  5
rating by Teresa Case
"Every one is so pleasant and caring. Love everyone who is there. Would recommend to all friend's. The ladies there are great 😸. We sure like Jeff to."
We responded:
"Hello Teresa.....We so appreciate your 5 Stars! We even more appreciate you choosing us for your auto insurance. Your kind words bring a smile to all our faces! Sincerely, Jeff Johnson"
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Robert Gooch

July 31, 2024

5  out of  5
rating by Robert Gooch
"Jeff Johnson, and his entire Staff, including Betty Odell, has been my go to choice for over 30 Years. Thank ya'll so much for the Knowledge, Price, and experience over the years. I would not consider any other Insurance company than State Farm, Or any other Agent."
We responded:
"Hello Robert....I am humbled by your kind works and thankful for your 5 Stars. Betty and team are awesome aren't they! It's an honor to insure your autos and home. Like a good neighbor...... Sincerely, Jeff Johnson "
Profile photo of Greg Vogel

Greg Vogel

July 31, 2024

5  out of  5
rating by Greg Vogel
"Best insurance team ever. Betty, Jeff and team are amazing."
We responded:
"Hello Greg....Thank you for your 5 Stars and your kind words! We are here to help you when you need us. Your confidence and business is appreciated. Sincerely, Jeff Johnson"
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Stacy Gordon

July 22, 2024

5  out of  5
rating by Stacy Gordon
"My family has been with them for many years and wouldn’t dream of leaving. They are amazing and always there for us. Kathy is always on top of her game and willing to help out with whatever craziness we have going on. Great crew!"
We responded:
"Thank you Stacy! The 5 Stars are greatly appreciated! I know Kathy also appreciates the kind words. You have many choices for insurance, so we are honored to protect your autos, home and even boat! Sincerely, Jeff Johnson"
Profile photo of Jenny Escamilla Howell

Jenny Escamilla Howell

July 22, 2024

5  out of  5
rating by Jenny Escamilla Howell
"Kathy at Jeff Johnson's office was the most helpful and friendly agent! We were able to transfer our service and get home owner's insurance easily; which was helpful during a move!"
We responded:
"Hello Jenny.....Thank you so much for your 5 Star Review. Also, thank you for mentioning Kathy; she is a jewel! The ease of protecting your most valuable positions, such as a home, makes all the difference. I'm glad we were successful! It's an honor to serve you. Sincerely, Jeff Johnson "