State Farm® Insurance Agent Jeff Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Cobble
August 11, 2026
5
out of
5
rating by Steve Cobble
"I've been with Jeff Johnson for as far back as I can remember, & hands down, he has the best support crew in the insurance industry! His staff is not only responsive, attentive, & genuinely caring, but they consistently bring a sense of humor that keeps me on my toes & laughing. I can only imagine what it'd be like to spend a day hanging out with this crew in the office!
I seriously doubt there's a better group of people to work with for my insurance needs. Great service, great people, & somehow they even manage to make dealing with insurance enjoyable. That's saying something!"
We responded:
"Hello Steve.....You just made our day! Your 5 Stars are at the top of the heap! We so appreciate the kind words, but most of all, the ability to be partners in this relationship! It's an honor to protect your vehicles and home......
Sincerely,
Jeff Johnson "
D. Blevins
August 7, 2026
5
out of
5
rating by D. Blevins
"Great Service !!! Lauren's on point."
We responded:
"Thanks so much for the 5 Stars; even more for recognizing Lauren's efforts! We are here to help you navigate through these trying times.
Sincerely,
Jeff Johnson"
Martha Roberts
August 4, 2026
5
out of
5
rating by Martha Roberts
"Excellent help with automobile insurance"
We responded:
"Great to hear from you Martha. Thanks so much for the 5 Stars. You are greatly appreciated!
Sincerely,
Jeff Johnson"
Paula McDaniel
July 23, 2026
5
out of
5
rating by Paula McDaniel
"Michael at this office is phenomenal. She worked with me on both my homeowners policy and auto policy and saved me so much money with more coverage!"
We responded:
"So awesome to hear! Michael is indeed great. Your review makes me smile. 😊
Sincerely,
Jeff Johnson"
Kenneth Denton
July 20, 2026
5
out of
5
rating by Kenneth Denton
"Called this morning to get a quote on a new vehicle. Lauren was awesome in her response time and went above and beyond by also quoting a renter’s policy for my son he definitely needed. Quick, friendly and thorough service. Much appreciated."
We responded:
"Kenneth….So good to hear the great experience. It’s a win for you and us. Thanks for your partnership. I agree, Lauren is awesome!
Sincerely,
Jeff Johnson "
James B
July 10, 2026
5
out of
5
rating by James B
"Have been using them for years and are always professional, courteous and makes the process easy as possible"
We responded:
"Hello James .....You are so kind. Your words are greatly appreciated. Don't lose our number. We're going to be here to help you now and in the future!
Sincerely,
Jeff Johnson"
Matthew Centonze
July 7, 2026
5
out of
5
rating by Matthew Centonze
"Great group of people! Lauren has been incredibly helpful throughout my home buying process and made everything much easier. I highly recommend working with this team!"
We responded:
"Hello Matthew....Thank you for your kind review of the Jeff Johnson State Farm team, highlighting Lauren! She is awesome! You are greatly appreciated!
Sincerely,
Jeff Johnson"
Tammy Yother
July 1, 2026
5
out of
5
rating by Tammy Yother
"Love all my peeps at Jeff Johnson's office!"
We responded:
"Hello Tammy....Thank you so much for the 5 Stars! You and Jerry are the best! It's been our honor to work together in "all types of weather"! Cars, home and more.....
Sincerely,
Jeff Johnson"
Barbara Hudgins
June 8, 2026
5
out of
5
rating by Barbara Hudgins
"A great agency to work with, they are very knowledgeable. You cannot go wrong with Jeff Johnson and his team."
We responded:
"Hello Barbara....Thank you for your kind review. It always helps when we have policyholders like you! We appreciate it!
Sincerely,
Jeff Johnson"
Hamilton Kimbro
June 2, 2026
5
out of
5
rating by Hamilton Kimbro
"They have friendly knowledgeable staff."
We responded:
"Thanks so much Hamp! Always great to get a 5 Star. Keep smiling!
Jeff J."
Daniel Mastroianni
June 1, 2026
5
out of
5
rating by Daniel Mastroianni
"More than excellent"
We responded:
"Thanks so much Daniel! We here at the Jeff Johnson Agency are so thankful for your kind words. We are glad we have you as a customer!
Sincerely,
Jeff Johnson"
Danny Dill
May 29, 2026
5
out of
5
rating by Danny Dill
"I am a licensed roofer as well as a Public Adjuster. I see sides that most people don't get to see. I see a caring staff that just wants to do right by their customers and that starts at the top! I have dealt with several Agent's offices. Mr. Johnson's office is by far my favorite!"
We responded:
"Hello Danny….Thanks so much for your kind words. Our customers are what matters most. I am nothing without my team. Thank you team for these 5 Stars!Sincerely, Jeff Johnson "
Amy Hazelwood
May 27, 2026
5
out of
5
rating by Amy Hazelwood
"I called Michael and she helped me out right away while we were on the phone. I highly recommend Jeff Johnson's office."
We responded:
"Hello Amy.....Thanks so much for the 5 Stars! Protecting you is what it is all about. Trusting us with your autos and home makes me smile almost as much as your comments about Michael! You are greatly appreciated!
Sincerely,
Jeff Johnson"
Carmen Saavedra
May 13, 2026
5
out of
5
rating by Carmen Saavedra
"I’ve trusted this team with my renters, auto and home insurance since 2022. They are incredibly patient, taking the time to explain every term and recommendation clearly. Whether it’s via text, phone, or in person, they’re always willing to help. Highly recommend!"
We responded:
"Thank you Carmen! Your 5 Stars make all the difference. Protecting you is job one! Thanks again, Jeff"
S Holcomb
April 28, 2026
5
out of
5
rating by S Holcomb
"Always helpful and very pleasant. Easy to do business with always."
We responded:
"Thanks for the 5 Stars S! Please know we are here for you! The Jeff Johnson Agency is all “in” for the Holcomb family!
Sincerely,
Jeff Johnson "
Gwen Daulton
April 27, 2026
5
out of
5
rating by Gwen Daulton
"Have been using this office when we transferred our insurance from CA to TN. Always the best service; so responsive; so easy to work with. Highly reccommend. Shoutout to Lauren."
We responded:
"Thanks so much for the kind review, Gwen. Those words mean so much to all of us at the Jeff Johnson Agency, but especially to Lauren!
You are fueling our go! Thankful for you!
Sincerely,
Jeff Johnson"
Anita Gontarek
April 21, 2026
5
out of
5
rating by Anita Gontarek
"Office has been great working with us to adjust our Homeowner's insurance billing to every 6 months instead of one year so that lump sum payment is not due all at once. Thanks Lauren for continuing to check on payment sent on Monday before due date."
We responded:
"Anita....Thanks for the awesome 5 star review. I'm so glad Lauren was able to help you! She is so good that way. We at the Jeff Johnson Agency greatly appreciate you!
Sincerely,
Jeff Johnson"
S J Parrish
April 15, 2026
5
out of
5
rating by S J Parrish
"Michael Johnson and her staff at State Farm Tn provided timely, professional and excellent customer service. I highly recommend her office to my friends and family."
We responded:
"Hello SJ, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future. Michael is ready for your call!
Sincerely,
Jeff Johnson"
Deborah Guinn
April 13, 2026
5
out of
5
rating by Deborah Guinn
"Lauren Smith was very helpful and knowledgeable I would recommend her to any of my friends"
We responded:
"Deborah, it is a pleasure to hear what a wonderful experience you have had with my Team; especially Lauren! She is special! Keep the Jeff Johnson State Farm office in mind for all your insurance needs.
Sincerely,
Jeff Johnson"
Michael Crisp
April 13, 2026
5
out of
5
rating by Michael Crisp
"Jeff Johnson and his team have provided phenomenal support and service to my family as State Farm customers.
Notably- John, Lauren and Kathy have always been great to work with over the years.
If you are in Ooltewah or the greater Chattanooga area, I’d highly recommend reaching out to Jeff and his team to hear how they can support your insurance needs."
We responded:
"Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jeff Johnson’s Team—we are always here to help!
Sincerely,
Jeff Johnson"
Paula Sciortino
April 11, 2026
5
out of
5
rating by Paula Sciortino
"This is an excellent office to work with. We had a recent issue with one of our vehicles and Lauren was so helpful and expedient in providing us with the documents we needed. I have been a State Farm customer for over 40 years; 3 years with this office."
We responded:
"Hello Paula.....Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. So grateful you have chosen us!
Sincerely,
Jeff Johnson"
Cheri Denton
April 8, 2026
5
out of
5
rating by Cheri Denton
"Been with this company and agent for almost 40 years. Never have a had an issue. Everyone is always willing to go out of there way to help with anything that comes up."
We responded:
"Hello Cheri.....Always a pleasure to hear from you. Thanks so much for the 5 Stars and kind words! We are here, just an arm's length away. It's an honor to serve you and protect your autos and home!
Sincerely,
Jeff Johnson "
Michael Galle
April 2, 2026
5
out of
5
rating by Michael Galle
"All I had was rental insurance since my apartment was my "2nd" residence. But that was handled in a friendly and professional manner."
We responded:
"Hello Michael….Thank you for the 5 Stars. I’m pleased to hear of your success! That’s a win for both of us.
Sincerely,
Jeff Johnson "
Stacy Boydston
April 1, 2026
5
out of
5
rating by Stacy Boydston
"Excellent service. Been with Jeff Johnson’s State Farm office for years and the service is impeccable. Professional and courteous."
We responded:
"Hello Stacy.....Thanks so much for the 5 Stars! Many fond memories of the family. Send my best to Janice! Your kind words are much appreciated. It is our honor to insure your auto and renters. Happy Easter!
Sincerely,
Jeff Johnson "
Mark Ahlden
March 31, 2026
5
out of
5
rating by Mark Ahlden
"Recently updated car insurance policy with a new car. One simple call to Lauren and update was handled efficiently and pleasantly. And has a very warm personality and always handles requests efficiently."
We responded:
"Hello Mark.....Thanks so much for the 5 Stars! I love hearing efficiently and pleasantly; that's Lauren! We all appreciate you too. This Agency keeps moving forward because of folks like you, insuring Cars, homes, umbrellas and more. Have an awesome Easter.
Sincerely,
Jeff Johnson"